Terms of Service
Effective Date: February 2026
1. Services
Pillars provides strategic advisory, custom software development, and business acceleration consulting services. All engagements are governed by individual statements of work agreed upon by both parties.
2. Payment Terms
Fees are as outlined in the applicable statement of work. Payment is processed via Stripe. All fees are non-refundable unless otherwise specified in writing. See our Refund Policy for details.
3. Cancellation & Refunds
Either party may terminate an engagement with 30 days written notice. Fees for work completed prior to cancellation are non-refundable. Unused prepaid fees may be refunded on a pro-rated basis. Full details are available in our Refund Policy.
4. Intellectual Property
All deliverables become the client's property upon full payment. Pillars retains the right to use general knowledge, techniques, and methodologies developed during engagements.
5. Limitation of Liability
Pillars' total liability shall not exceed the fees paid for the specific engagement giving rise to the claim. Pillars shall not be liable for indirect, incidental, or consequential damages.
6. Governing Law
These terms are governed by the laws of the State of New York. Any disputes shall be resolved in the courts of New York County.
7. Contact
Questions regarding these terms may be directed to chris@growthpillars.co